Our Team


Wayne Goshkarian
Founder & Visionary, Dylan Consulting
Since 1977, Wayne Goshkarian has been a trailblazer in the insurance industry. A long-standing member of both the National Association of Health Underwriters and the National Association of Life Underwriters, Wayne has earned numerous accolades throughout his distinguished career – including honors from the Million Dollar Round Table (MDRT) and the elite Top of the Table.
Wayne has been a featured speaker at major industry conferences such as NAPES and MI², and his insights have been published in respected outlets including Life Insurance Selling, The Business Journal, Nations Business, Employee Benefit News, and Workforce Magazine.
A Global Start
In the early 1980s, Wayne joined Mutual of New York in Oxford, England, where he helped pioneer the concept of financial planning for Americans living abroad – well before the practice was widely adopted.
Worksite Marketing Innovation
By the early 1990s, Wayne recognized untapped potential in the worksite marketing space – a segment often ignored by traditional brokers. Guided by his core philosophy that “people want to do business with those who demonstrate integrity and honesty,” Wayne helped usher in a new era of benefits marketing with a people-first approach.
Technology Ahead of Its Time
Wayne has always been ahead of the curve. In 1993, he developed one of the first laptop-based enrollment systems to deliver both core and voluntary benefits. The system debuted with a groundbreaking rollout at a major Las Vegas hotel & casino, enrolling over 8,000 employees. It was later adopted by companies like Red Lion Hotels and Ameristar Casinos – over a decade before such technology became industry standard. By 1999, he had already turned to the internet, co-developing a web-based benefits enrollment platform that allowed employees to view, manage, and update their benefits online – a functionality now considered essential in the industry.
Legacy of Leadership
As the founder of Dylan Consulting, Wayne Goshkarian has provided strategic consulting, enrollment, and services to prominent national organizations such as Safeway Foods, Mariner Post-Acute Network, Children’s Hospital, Rio Hotel and Casino, and many more. He continues to push boundaries with a philosophy grounded in innovation, ethics, and client empowerment.
“We see ourselves as pioneers of the 21st century – giving back to the client, doing right by brokers, and delivering real value.”
Wayne is not just an industry veteran – he’s a visionary who develops tomorrow’s solutions before others even identify the problem.
The Team

Craig Smith
Account Management

Carl Fischer
National Sales Director

Therese Pulte
Affinity Business Development

Susan Laharagoue
Accounting Department

Roxanne Herman
Director of Operations

Jackie Morning
Sales Support

Shanda Thomas
Sales Support

Jon Yates
Technical Support

Joy Howard
National Sales

Brad Renzelman
IT Director

Scott Howard
National Sales

Tim Wrigley
Flight Department

Shannon Severson
Staff Writer

Jan & Terry Bucko
Customer Service
See the Dylan Difference
We bring more than just insurance expertise - we bring an entrepreneurial mindset backed by vision, values, and a commitment to exceeding expectations.